The Support Service includes professional support on IT projects beyond the end of their development. We allow you to effectively deal with unexpected situations that may run during the early stages of a project and its progress. At the same time this allows you to discover the requirements for possible future expansion of the project.
Artin Support is not just passive support, it‘s active care which aims to prevent and reduce problems and their adverse financial implications. Communication is a key element for the early detection of risks. The advantage is there is one place of contact for requests and incident reporting-Single point of contact (SPOC).
The service is parameterised and it is possible to set it up with the customer.